dealership fixed ops revenue

Dealerships Capture Record Fixed Ops Revenue—But Lose Market Share as Customers Drift to General Repair According to Cox Auto

62% Lost Market Share General Automotive Repair Is Broken

General automotive repair is losing market share because dealers have slipped 4.7% despite a record 12% rise in fixed ops revenue. The gap is driven by customer drift to independent shops, but the service budget alone can reverse the trend. General Automotive Repair: Strategy for Survival Key Takeaways * Audit

dealership fixed ops revenue

Why Dealerships Keep Losing Customers to General Automotive Repair?

Why Dealerships Keep Losing Customers to General Automotive Repair? Dealerships lose customers because they often can’t match the price, convenience, and perceived flexibility of independent repair shops. Did you know that 27% of automotive customers are shifting from dealership fixed-ops services to general repair shops? Here’s how to